We consider it very important to guarantee the privacy, security, and protection of your personal data, both during the collection process and its handling.
With this in mind, we have created this privacy, cookies, and data protection policy to explain what information is collected when you visit/use our website or send us a contact request, and how this information is used.
The company Wise Connect, S.A., corporate entity no. 513112146, headquartered at Rua Alfredo Allen nº455, Paranhos parish, Porto municipality, is the Data Controller.
Personal data means specific information about personal or factual characteristics related to an individual who can be identified from that data. This includes information such as name, address, phone number, and date of birth.
Information that does not allow your identification or cannot be directly linked to your identity is not considered personal data.
We require certain personal information from our clients or users of our website and agricultural operating system to ensure clear identification.
We collect your personal data when you visit our site, when you contact us through the contact form, or when you subscribe to our newsletter.
The data collected may include: name, phone number, email, IP address, browser identification, Operating System identifier, and device identification.
Your personal data is processed based on the legal grounds of contract execution or pre-contractual measures at your request, compliance with legal obligations, your consent, and the legitimate interest of the Data Controllers.
We use your personal data for the following purposes:
Contact related to information requests and quotes;
Sending advertising emails, provided the data subject's consent has been obtained;
Customer management;
Contacts within the scope of contracted services;
Compliance with legal obligations;
Management of the Wisecrop system.
We only disclose personal data of users and clients to third parties who provide us services in managing email and website, data storage, sending advertising emails, and providing solutions related to the system's functionalities.
We keep your personal data for the period necessary to achieve the purposes described above and to safeguard the rights of both parties.
In the case of personal data processed solely for advertising communications, it will be retained until you withdraw your consent.
We have adopted the necessary technical and organizational security measures to protect your personal data against loss and misuse. For example, our servers have multiple layers of protection, and we use secure connections (SSL/HTTPS).
Additionally, your data is stored in a secure operational environment not accessible to the public, with automatic weekly backups. User passwords are stored and processed in encrypted format.
We regularly review our data collection, processing, and storage practices, including security measures against unauthorized system access, which are protected against specific attacks (Cross Site Scripting, Cross Site Request Forgery, SQL Injection, Clickjacking).
The Wisecrop system allows users to define various access permission levels for different users invited to their account. These permissions are the sole responsibility of the user who granted them.
Access to personal information is restricted to employees, partners, contractors, and agents of Wise Connect who need to know this information for processing purposes and are subject to strict contractual confidentiality obligations, which may lead to disciplinary action or contract termination in case of breach.
What is it?
The Data Privacy Policy is a corporate standard that encompasses data protection regulations applicable within the company and is designed to comply with legal data protection requirements. The company is obliged to comply with this policy in the collection and processing of personal data of clients, employees, partners, and suppliers.
Besides the commitment to continuous service improvement, cybersecurity and information privacy risk management, we strive to apply best practices, knowledge, and tools to create value and meet citizens’ needs.
Therefore, we comply with the GDPR principles such as "data processing limitation" and enforce a "data minimization" rule within the organization, limiting collected data to what is necessary for processing purposes, as well as ensuring accountability of the data controller.
The right to rectify or update personal data can be exercised by the user/client at any time by sending an email to miguel.rodas@wisecrop.com.
We ask clients to include their name, address, and email when contacting us to ensure requests come from the correct person. Any changes to personal data should be promptly communicated through the same channel.
If the user/client wants to delete their data or exercise the right to object, please write to the above email.
Users/clients have the right to access their personal data and receive a copy. To exercise this right, please contact us at the email above.
If you have subscribed to receive commercial and promotional information, you may withdraw your consent at any time by the same means.
You also have the right to file a complaint with the Supervisory Authority.
We may update this privacy policy whenever deemed necessary. We recommend checking this page periodically to review the most recent version.
GDPR: General Data Protection Regulation
Personal Data: Any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified directly or indirectly, e.g., by name, ID number, or one or more specific physical, physiological, mental, economic, cultural, or social identity factors.
Processing of Personal Data: Any operation performed on personal data, automated or not, including collection, recording, organization, storage, adaptation, retrieval, consultation, use, disclosure, erasure, or destruction.
Data Controller: The person or entity that determines the purposes and means of processing personal data.
Data Processor: The person or entity processing personal data on behalf of the data controller.
Third Party: Any entity authorized to process data who is neither the data subject, data controller, nor processor.
Recipient: The entity to whom personal data is disclosed.
Data Subject Consent: A free, specific, informed, and explicit indication of the data subject’s wishes by which they signify agreement to the processing of their personal data.
Privacy by Design: Considering privacy risks throughout the design process of new products or services to ensure compliance and protection from the start.
Privacy by Default: Implementing mechanisms so that, by default, only necessary personal data is processed and accessible.
Processing Limitation: Marking personal data to restrict its future processing.
Data Minimization: Collecting only the minimum necessary personal data for the intended purposes.